In the wake of his parents' tragic deaths in a house fire, fourteen-year-old Richard Elauved has been sent to live with his aunt and uncle in the remote, insular town of Ballantyne. Richard quickly earns a reputation as an outcast, and when a classmate named Tom goes missing, everyone suspects the new, angry boy is responsible for his disappearance. No one believes him when he says the telephone booth out by the edge of the woods sucked Tom into the receiver like something out of a horror movie. No one, that is, except Karen, a beguiling fellow outsider who encourages Richard to pursue clues the police refuse to investigate. He traces the number that Tom prank called from the phone booth to an abandoned house in the Black Mirror Wood. There he catches a glimpse of a terrifying face in the window. And then the voices begin to whisper in his ear.